FAQ

• How long will it take for my order to arrive?

  Delivery times vary depending on your location, but our shipments within mainland Spain typically take 2 to 3 business days. Shipments to the Canary Islands, Balearic Islands, and other remote regions may take slightly longer.

• Can I return or exchange my shoes?

  Yes, we accept returns and exchanges. You have 30 days from the date of receipt to return or exchange your shoes. See our return policy for more details.

• How can I find out my shoe size?

  We recommend consulting our size guide on the website to find the right size. You can also visit a physical store of the brand to try on the shoes before buying online.
  
  

• Do they offer discounts or special promotions?

  We suggest you join our mailing list or follow us on social media to stay up to date on our offers.

• Can I track my order?

  Yes, once your order has been shipped, you will receive an email with a tracking link so you can track its location in real time.